Privacy Policy

Privacy Policy for Hatt Electrical

Effective Date: [01/01/25]

At Hatt Electrical, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you interact with our services, whether through our website, phone, or in-person communications.

By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and billing information.
• Usage Data: Information on how you access and use our services, including your IP address, browser type, and device details.
• Transaction Information: Data related to the services you purchase, including payment details and transaction history.

We use the information we collect for the following purposes:

• To provide and manage electrical services you request.
• To communicate with you, including for customer support, service updates, and promotional offers (with your consent where required).
• To process payments and manage billing information.
• To improve our services, website, and customer experience.
• To comply with legal obligations and enforce our terms and policies.

We implement a variety of security measures to ensure the safety of your personal information, including encryption, secure servers, and restricted access to authorized personnel only. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers: We may share your data with trusted third-party service providers who assist us in delivering our services (such as payment processors, contractors, or marketing agencies). These providers are required to keep your data confidential.
• As required by law: If required by law or to protect our legal rights, we may disclose your information to law enforcement or regulatory bodies.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectify: Correct any inaccurate or incomplete personal information.
• Delete: Request the deletion of your personal data (subject to certain legal obligations).
• Opt-out of marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us at [insert contact email/phone number].

We may use cookies and other tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us recognize your preferences and analyze site usage. You can manage or disable cookies through your browser settings.

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Hatt Electrical reserves the right to update or change this privacy policy at any time. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.

If you have any questions or concerns regarding this privacy policy or your personal information, please contact us at:

Hatt Electrical
27 Woodland View, HR7 4HN
Email: info@hattelectrical.co.uk
Phone: 07792656438